A: No. The jump should be clean when you get it. Hattiesburg Inflatables cleans and disinfects each unit.

**DUE TO COVID-19 ALL ORDERS REQUIRE A $50 NONREFUNDABLE DEPOSIT UNTIL FURTHER NOTICE**

Yes all orders require a 20% deposit of the total order by Credit Card or cash deposit. Please schedule your deposit with our office at 601-516-5867 immediately. Hattiesburg Inflatables reserves the right to cancel your reservation if the deposit isn't made in a timely manner. If you need to cancel your event please contact Hattiesburg Inflatables at 601-516-5867 and a representative will cancel your order. NO EMAIL CANCELLATIONS, OR TEXT MESSAGES ARE ACCEPTED. This is fully refundable in the form of a rain-check to be used within 1 year if your order is canceled at least 8 days prior to your rental date. If you cancel between 2-7 days prior to your rental you will be not be given a refund of any kind. If you are canceling due to rain or weather related issues refunds are only given in the form of a rain-check to be used within 1 year. If the percentage of rain is greater than 50% or at the discretion of Hattiesburg Inflatables we may cancel your event for the safety of the users.
Yes and no. You are not responsible for normal wear and tear on our units. Seams may develop tears in high traffic areas over a period of time. If this happens please alert us at once so we can remedy the situation. If however, damage occurs due to failure to follow our safety rules and weight limits, or negligence (i.e. not turning off the blower in high winds, or using silly string on the inflatable) you will be responsible for all damages up to and including replacement of the unit/blower etc which can cost thousands of dollars. We do not want you or us to be in that situation which is why we have you sign and initial on all of our safety rules so that you can be the trained operator.

Still have a question? Give us a call @ 601-516-5867 or email us @ fun@hattiesburginflatables.com

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